Commercial Laundry Equipment HD protects your PERSONAL INFORMATION and complies with Law 25.
1. YOUR RESPONSIBILITY
It is your responsibility to read this privacy policy before providing us with your personal information.
If you do not agree with this policy, you should avoid or stop providing us with your personal information. In this case, if you have already provided us with your personal information, please contact us immediately so that we are informed of the withdrawal of your consent and can take the necessary measures with regard to your information.
You hereby consent to our use or disclosure of the information you provide to us in accordance with this privacy policy.
2. THE COMPANY'S COMMITMENT
Commercial Laundry Equipment HD is committed to implementing the necessary security measures and sound management practices to protect the confidentiality of the personal information entrusted to us and to ensure that your right to privacy is respected.
We ensure that we uphold this commitment throughout the entire life cycle of personal information in our possession, from the moment we obtain it, through its storage, use, and disclosure, until it is permanently destroyed.
We act in accordance with the laws applicable in Quebec, including the rules contained in the Act respecting the protection of personal information in the private sector.
We ensure that we have obtained your consent prior to any use or disclosure of your personal information.
In certain situations permitted by law, we may use or disclose your information without obtaining your prior consent, and if we do so, we will ensure that we do so in accordance with the requirements of the law and with respect for your rights.
Commercial Laundry Equipment HD does not sell or rent your personal information to anyone in any way.
3. PERSON RESPONSIBLE FOR THE PROTECTION OF PERSONAL INFORMATION
The person responsible for the protection of personal information at Commercial Laundry Equipment HD is Mr. Dave Hogue. This person is responsible for ensuring compliance with applicable privacy legislation and your rights with respect to your personal information.
If you have any questions, comments, or information regarding the protection of your personal information, or if you wish to file a complaint or exercise a right, please write to: info@equipementsdebuanderiehd.com
4. PERSONAL INFORMATION
For the purposes of this policy, personal information is information that relates to you and allows you to be identified or recognized, either directly or indirectly.
Here are some examples of personal information you may be asked to provide us with :
The higher the reasonable expectation of privacy with respect to information, the greater its sensitivity and the greater the protective measures that must be taken. The three main areas containing sensitive information are medical, financial, and biometric.
The security measures applied are proportionate to the sensitivity of the personal information to be protected.
Certain information is not considered personal information, such as information concerning your professional or business functions and information that is public in nature under the law.
5. COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION
As part of our activities, we are required to collect personal information from our employees.
We ensure that we only collect information that is necessary for the purposes intended and for the performance of our duties.
6. EMPLOYEES
When you submit your job application or are employed by us, we ensure that we only collect personal information that is necessary in this context and that we use it securely and in accordance with applicable laws.
If you have any questions or comments regarding the management of your personal information in this regard, please contact the person responsible for privacy.
7. STORAGE AND DISPOSAL OF YOUR PERSONAL INFORMATION
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a minimum retention period is required by law.
If you have any questions about the retention periods for your personal information, you may contact the person responsible.
When the time comes, personal information is securely and permanently destroyed (or anonymized in some cases).
You can contact the person in charge for more information on this subject.
8. ACCESS TO YOUR INFORMATION BY STAFF
We ensure that access to your personal information is limited to those individuals who need access to it in order to perform tasks related to their duties.
To find out which categories of people have access to your personal information within our organizations, please contact the person in charge.
9. CONNECTION INDICATORS
Our website uses cookies. A cookie is a piece of information that is transmitted by the server to the browser when you visit our website.
These cookies can be disabled or reactivated by visitors by changing the preferences in your Internet browser settings or via the cookie pop-up displayed on the website.
10. COMMUNICATION OF YOUR PERSONAL INFORMATION
We will obtain your consent prior to disclosing your personal information to a third party. Certain situations specifically provided for by law allow us to disclose information without your consent, and if this is the case, we will ensure that we proceed in accordance with the requirements of the law and with respect for your rights.
11. OUTSIDE QUEBEC
Your personal information may be shared outside of Quebec, particularly when we use technology service providers or other service providers whose servers are not located in the province.
Commercial Laundry Equipment HD assesses the privacy factors required in the circumstances.
12. MINORS
When you provide us with personal information, you must be 14 years of age or older. If you are under the age of 14, the consent of your parent or guardian is required.
13. RIGHT TO WITHDRAW YOUR CONSENT
If you wish to withdraw your consent to the storage, use, or disclosure of personal information we may have collected about you, please contact the person responsible, who will review the situation with you.
14. RIGHTS OF ACCESS AND CORRECTION
Upon request, you may be informed of the personal information we collect about you.
In addition to being informed, you may also request that we confirm the existence of your personal information in our files and provide you with a copy of it. When it is computerized, you may request that the copy of your information be provided to you in a written and intelligible transcription, in a structured and commonly used technological format.
If you find that any personal information we hold about you is inaccurate, incomplete, or ambiguous, you may request that it be corrected.
When we correct personal information, we promptly notify any person or organization to whom we may have disclosed the information in the previous six (6) months and, where applicable, the person or organization from whom we received the information.
Submit a request for access or correction
Your request must be in writing and sent to the person responsible for personal information protection.
We will ask you to prove your identity.
You may ask the person in charge to assist you in preparing your application.
Processing your request
The responsible person is the one in charge of processing your request.
A response will be sent to you within thirty (30) days of receipt of the written request by the person responsible.
Reasonable costs
Accessing and correcting your personal information is free of charge.
However, reasonable fees may be charged for the transcription, reproduction, or transmission of such records. In such cases, you will be informed in advance of the approximate amount of the applicable fees.
Rejection of the request
When the person responsible refuses to grant your request for access or rectification, they shall inform you of the following:
The legal provision on which his refusal is based;
The remedies available to you under the law;
The time limits within which appeals may be lodged.
If you ask them to, the person in charge must provide assistance to help you understand the refusal.
15. COMPLAINT HANDLING
For any complaints, please contact the person responsible for personal information protection.
You will then need to provide your name and contact details so that we can get in touch with you.
The person in charge will ask you to explain the reasons for your complaint, providing sufficient detail to enable the complaint to be processed.
The person responsible will treat your complaint confidentially and will follow up with you by email within thirty (30) days of obtaining all the information necessary to assess the situation.
If additional time is required to process your complaint, the person responsible will notify you by email before the usual processing time expires.
Despite the internal complaint handling process, you may also file a complaint with the Commission d'accès à l'information (Access to Information Commission). Of course, before doing so, we invite you to contact the person responsible and wait until your complaint has been handled internally.
16. PRIVACY INCIDENT
If we are notified of an incident that compromises the confidentiality of your personal information and that incident poses a risk of serious harm to you, we will notify you in writing. In such a case, the Commission d’accès à l’information would also be notified.
A privacy incident consists of any unauthorized access, use, or disclosure of personal information, as well as the loss of such information or any other breach of its protection.
17. TECHNOLOGY SECURITY
The personal information we collect electronically is stored in a secure environment, and our employees are required to respect the confidentiality of your information.
We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the protection of your personal information.
Despite the security measures we implement, the use of technology always carries a risk of confidentiality breaches, and you should be aware of this when you send us your information via technological means.
18. APPROVAL, PUBLICATION, AND UPDATES
This policy has been approved by our person responsible for the protection of personal information.
It is published on the website and distributed in such a way as to reach those affected by the personal information we collect through technology.
The policy may be subject to changes or updates in order to adapt to internal practices and applicable laws. We invite you to consult the update table at the bottom of the page to stay informed of any changes.
Contact information
126 Pioneer Street
Saint-Charles-Borromée
J6E 7Y8